Alert #174: 4/4/2011

Minkow Pleads Guilty to Conspiracy/Fraud
Robert FitzPatrick to be Tried for Libel

Barry Minkow, who produced a series of elaborate, well funded attacks on a number of M.L.M. companies between 2007 and 2009, formally pled guilty last week to Conspiracy to Commit Securities Fraud related to his attacks on non-MLM real estate developer Lennar Corp. Although it’s been known for days that Minkow was to plead guilty, details of his offence have only now been made public.

According to numerous news reports and the FBI’s own press release, Minkow:

“…admitted that he abused his relationship with federal law enforcement agencies to report false allegations of criminal conduct purportedly committed by Lennar and its management. Once Minkow confirmed that his allegations had successfully induced law enforcement to open a criminal investigation, Minkow allegedly used that knowledge and information to trade Lennar securities for his own benefit.”

In other words, he convinced the FBI to investigate Lennar based on his false and misleading anti-Lennar reports, and once he learned of this inside information he then purchased put options on Lennar anticipating the FBI investigation would eventually go public and Lennar’s stock would plummet. Besides the fact this is “insider trading” (what put Martha Stewart in prison), Minkow also purchased his options secretly and denied under oath that he had ever “shorted” Lennar stock (that is, invested in such a way that he’d make money by their stock price dropping).

A great recap of the story can be found here:

http://blogs.laweekly.com/informer/2011/03/minkow_duped_fbi_hurt_lennar.php

Also, prolific anti-MLM critic Robert FitzPatrick, who is founder and chairman of the Pyramid Scheme Alert organization, had his SLAPP[1] motion denied in part related to Medifast’s libel suit against him. FitzPatrick was hired by Barry Minkow to assist in his production of anti-Medifast reports, a public M.L.M. company that Minkow had also shorted. Minkow and FitzPatrick claimed, among other things, that Medifast’s M.L.M. division, Take Shape for Life (TSFL) was an illegal pyramid scheme. The Medifast complaint alleged FitzPatrick had libeled both Medifast and TSFL as well as Medifast Executive Chairman and TSFL co-founder Bradley MacDonald. The court ruled in favor of Fitzpatrick and dismissed him from any libel charge against MacDonald personally, but did allow the libel charge to go forward related to FitzPatrick’s claim that TSFL violated California’s penal code 327 against “endless chain” pyramid schemes.

Also named in Medifast’s libel suit were Barry Minkow himself along with ex-IBizReporting.com partner William Lobdell and not quite as prolific anti-MLM blogger Tracy Coenen. Minkow’s, Lobdell’s and Coenen’s SLAPP motions were all granted.

Online reports to the contrary, fellow PSA co-founder and even more prolific anti-MLM critic Jon Taylor did not directly participated in Minkow’s Medifast or Lennar attacks and has not been named in either lawsuit.

Commentary:

There’s a lot of interesting twists and angles to this case. Minkow and Coenen both produced commentary that clearly implied Medifast was operating as an illegal pyramid or Madoff-like Ponzi scheme, but the court essentially said that’s their First Amendment right to say as long as its their opinion, based on how Medifast appears to them, and they don’t specifically declare Medifast to be operating illegally. Although Coenen did cleverly pose her accusations as questions, or indirectly by letting Minkow and FitzPatrick do her dirty work and then quoting them, Minkow was over the top in his numerous, matter-of-fact declarations that Medifast was operating an illegal pyramid or Ponzi scheme in violation of the law.

The same thing happened in Usana’s civil suit against Minkow (now settled). The court ruled in favor of Minkow’s SLAPP suit[2] in spite of him having publicly declared Usana to be an “evil”, “fraudulent”, “illegal pyramid” that was a “crime in progress” and “doomed to fail” — because it was his opinion, based on how they appeared to him. Which begs the question, what exactly does someone have to say about an M.L.M. company for it to be considered libel by a California judge? The legal definition of libel requires a statement that can be “proven false”. That is, someone’s opinion that your business operation “looks like” a pyramid scheme can’t be proven false. If someone says your business is, in fact, an “illegal” pyramid scheme and sites the specific law it is violating, that can be proven false. In FitzPatrick’s case his undoing involved his specific declaration that Medifast violated CA penal code 327 against “endless chain” schemes. It would seem that the rule all anti-MLM critics need to follow now is, say the MLM company is an “evil”, “fraudulent”, “illegal pyramid” that is a “crime in progress” and “doomed to fail” – just don’t specify what penal code they violated. But hold on. Barry Minkow did, in fact, directly and specifically accuse Usana of violating California’s code 327.[3] Yet, the same California court (although within a different judge’s courtroom) ruled in favor of Minkow’s SLAPP suit — for making the identical set of claims that FitzPatrick has made against Medifast!

Minkow hired FitzPatrick to write a report that focuses on the similarities between Medifast and Bernie Madoff’s Ponzi scheme. In that same report Minkow asserted that some of Medifast’s products had excessively high levels of lead in them and “were in clear violation of California’s Proposition 65”. The analysis was conducted by product liability attorney Christopher Grell, who also claimed to have found excessive levels of lead in the products of Minkow targets Herbalife, Usana and Nu Skin.[4] It was always curious how Minkow and Grell only found high levels of lead in publicly traded MLM companies that Minkow had a short position in. Mr. Grell also represented Robert FitzPatrick in defense of Medifast’s lawsuit against him.

So, besides the fact Minkow declared Medifast is violation of California’s Prop 65, he also claimed Medifast’s TSFL division was, like Usana, and just as FitzPatrick had claimed, an “endless chain scheme” in violation of California Penal Code 327:

http://www.marketwaveinc.com/audiolibrary/MinkowMedifastComments.mp3

Although Minkow does blunder by referring to California’s “endless chain” code “373”, we can be fairly certain he actually meant code 327. Code 373 is California’s “Noisy Neighbor” law. Of all the things Minkow accused Medifast of, being too loud was not one of them.

“For Medifast Inc. to defend endless chain pyramid allegations by stating its proud affiliation with the Direct Sellers Association would be the moral equivalent of Bernie Madoff saying that he attended the Charles Ponzi School of Investment Advisors.”

                       — Barry Minkow

So it’s confusing that Medifast’s libel suit against FitzPatrick is allowed to go forward because his comments were “libelous per se because they accuse Medifast of a crime”, but all of Minkow’s direct and specific accusations of criminal activity is declared protected free speech. And get this… Within the Order granting Minkow’s and Coenen’s SLAPP motion[5] and dismissing them from the libel suit the court recognized:

“That these statements are couched in language like ‘in my view’ does not affect the Court’s analysis… Statements in the publications do not attain constitutional protection simply because they are sprinkled with words to the effect that something does or does not ‘appear’ to be thus and so; or because they are framed as being ‘in our opinion’ or as a matter of ‘concern.'”.

Now I’m completely confused.

The part of FitzPatrick’s SLAPP motion that was upheld involved his alleged libel of Medifast chairman and TSFL founder Bradley MacDonald. This gets even more bizarre. According to the court’s decision, “none of Defendants’ statements can be reasonably interpreted as referring to MacDonald.” One of the defendants was an anonymous message board critic called “zeeyourself”. However, it was the comment from another far more active and uglier poster “medisdead” who said “Pimp-Daddy-Brad McDonald [sic] is a disgrace to our Armed Forces for running a Madoff Ponzi Scheme and ripping off good people”, which was cited within the court’s decision. However, the judge went on to say “To conclude that the authors of these postings read Defendants’ statements and understood them as referring to MacDonald would be pure speculation.” I see. So, they might have been referring to another Bradley MacDonald? The fact that all of the 78 negative posts made by the above two trolls all occurred after Minkow’s and Coenen’s attacks began is just a coincidence? When “zeeyourself” posted, “Barry Minkow and Brad MacDonald are cut from the same cloth, they are National Directors of scam. Bernie Madoff is the sole Presidential Director”[6], what did the judge believe here? That the poster wasn’t aware of Minkow’s anti-Medifast propaganda and just randomly picked his name out of thin air?

It’s also interesting to note that Minkow solicited a supportive comment from anti-MLM attorney Douglass Brooks to “bolster the charge that Medifast is in violation” of Penal Code 327. Brooks is also a Pyramid Scheme Alert board member and best known for representing the plaintiffs in the infamous Webster v. Omnitrition case. In an email to FitzPatrick[7] Minkow describes Brooks response as “less than enthusiastic”, and no supportive comment was ever provided. Kudos to Mr. Brooks. At least one anti-MLM critic’s opinion can’t be bought.

Robert FitzPatrick, who is often cited in media reports as a “multilevel marketing expert” and who testifies as such in legal matters, claimed during his deposition:

1) He has never spent one day as an M.L.M. distributor;

2) There is “no fundamental difference” between a Ponzi scheme and a pyramid scheme;[8]

3) When asked about his negative Usana report that Barry Minkow paid him to produce he responded, “I never regarded it as negative.”;

4) He spent “200-250” hours researching his negative Medifast report, but never contacted Medifast corporate to have them address any of his concerns, only spoke to “two or three” Medifast distributors, could not recall anything from all but one conversation, took no notes of any conversation, only asked about costs associated with building a Medifast business, never inquired as to the rep’s income, and was told by the one rep he could recall speaking to that building an Medifast business was “a lot of hard work”;

5) Thought is was a “red flag” that Medifast’s stock had increased from $2.50 per share to $32.50 between December of 2008 and 2009[9];

6) He did not consider Medifast an “MLM company” until the sales from their “Take Shape for Life” division exceeded 50% of total company sales[10];

7) He believes there are only “300” M.L.M. companies operating (not based, but operating) in California;[11]

8) He still believes that Amway’s “70 Rule” means “that 70% of whatever they purchased each month had to be resold to people who were not also distributors.”[12]

Within Tracy Coenen’s self-congratulatory gloat post on her blog she declares: “While it may be true that Barry Minkow has engaged in some bad acts,” (may be true?), “I did not know about any of them and I did not participate in any of them. I was simply a consultant doing work for a client, and I stand behind the work I did.”

It’s funny how Coenen obligatorily and unconditionally parroted every one of Minkow’s accusations against Medifast, Usana, Herbalife, Pre-Paid Legal, and Lennar, often adding considerable amounts of her own commentary in support of Minkow’s claims.[13] But now that Minkow has been exposed as a fraud and is likely going back to prison, he was simply a “consulting client”. And how did Tracy — a certified fraud examiner and “forensic accountant” — miss all of Minkow’s fraudulent bash-n-cash schemes in spite of working directly with him on each and every one of them? In fact, she repeatedly accused Lennar of fraudulent, illegal activity based allegedly on her own analysis, besides routinely supporting and promoting Minkow’s anti-Lennar campaign. Yet, we now know that Minkow’s Lennar attacks were part of a fraudulent extortion plot and insider trading scheme. I knew what Minkow was up to four years ago from just outside observation. Coenen was on the inside working directly with him on these attacks and, allegedly, couldn’t figure out what was really going on.

Also within her victory post she writes: “While Barry may have lied to the court, fabricated documentation, destroyed evidence, concealed witnesses, and intentionally hid information,” (again, may have? It’s already been proven in a court of law that he did!), “I was not involved in any of those bad acts and did not know that they were occurring. I never engaged in any misconduct in any litigation, and I was not involved in the concealment or destruction of any evidence.”

According to the Court Order granting sanctions against Minkow in the Lennar case, not only did Minkow possess “numerous emails” with Coenen and others who assisted in his investigation that he hid from the court, Tracy Coenen is specifically identified as having “deleted emails about Lennar (she) had exchanged with Minkow.”[14]

So Tracy Coenen now claims she knew nothing about any of the deceptive, fraudulent or illegal activities being perpetrated by Barry Minkow. So, is she dishonest, or an incompetent fraud examiner? Keep in mind, I’m not saying she’s either. I’m just asking a question.

Tracy Coenen is a devout defender of Freedom of Speech and avidly supports hers and other blogger’s First Amendment right to post critical commentary online. Well, unless it’s about Tracy Coenen. If she keeps with her usual M-O she’ll now respond to this Alert by attacking me within her blog — because she knows I can’t respond there. You see, Tracy Coenen only allows comments to post that are either in support of her, or that offer criticisms she thinks she can successfully rebut. If you challenge her with criticisms she can’t defend she’ll simply delete your comment and ban you from posting anything else — which is exactly what she did with me. Apparently, freedom of speech only applies to Tracy Coenen’s criticism of you, not the other way around.

As for the Medifast libel suit against Minkow and Coenen, Medifast does have the option of appealing. Since the legal definition of libel seems to be a crap shoot, and the odds of crapping out twice in a row are very slim, they should certainly go for it. However, they’d have to appeal to the 9th Circuit — the same appeals court that ruled against Omnitrition in 1994. So once again, all bets are off.

Len Clements
Founder & CEO
MarketWave, Inc.



[1] Strategic Lawsuit Against Public Participation: Basically, a suit filed by a defendant in a slander or libel case that charges the plaintiff with trying to use the legal system to stifle public criticism.

[2] Although the primary stock manipulation charge was allowed to go forward.

[3] In his Feb. 20th 2007 letter to the FBI, SEC, and IRS, Minkow quotes attorney and Pyramid Scheme Alert board member Douglass Brooks as saying, “it appears that Usana has ‘contrive[d],’ ‘set-up,’ ‘propose[d] or operate[d]’ an endless chain within the meaning of Cal. Pen. Code Section 327”. (The SEC did subsequently investigate Usana on this charge and apparently found no reason to believe it was true — the investigation was closed with no action taken of any kind).

[4] Each company subsequently conducted their own tests and found no evidence to support Minkow’s and Grell’s accusation. Only the products supplied to Grell by Minkow appeared to have unsafe levels of lead in them.

[5] Footnote 11 on page 14.

[7] Medifast deposition, pages 264-265.

[8] In a Ponzi scheme the total amount due to be paid from each participant’s investment exceeds the investment, where as in a pyramid scheme the total amount due to be paid from each participant’s investment is less that the investment.

[9] Besides the obvious fact a rapidly rising share price is not, or at least should not, be a “red flag”, a “multilevel marketing expert” would have known that the direct sales industry is counter-cyclical with the economy and that public M.L.M. companies have been outperforming the overall market for most of the last ten years.

[10] There is no legal or historical precedent that defines an M.L.M. company in this way.

[11] The most conservative estimates place this number at 800, and most estimates run between 2,000 and 3,000.

[12] During an FTC action against Amway (1975-1979) the 70% Rule meant that at least 70% of a distributor’s previous purchases must have been sold to anyone — “at wholesale and/or retail”. Back then there was no multilevel compensation checks paid by the company, but rather it was routine that each distributor resell their inventory to the next person one generation below them, and a small profit is taken as the product is transferred down each generation. Within the court’s decision in the FTC v. Amway case these “wholesale” sales to other distributors are specifically recognized as counting towards the 70% Rule. Furthermore, the 70% Rule has long since been interpreted to mean 70% of a distributor’s purchases must have been “sold, sampled or consumed” before any more product can be purchased. This rule is designed to inhibit the front loading and stockpiling of unwanted product purchased solely to qualify in the compensation plan. See: http://www.marketwaveinc.com/articles/Taylor-Rebuttal-1.pdf

[13] Barry Minkow likewise reciprocated by providing a very positive review of Coenen’s book about accounting fraud where he ironically refers to her as the “ZZZZ Best fraud investigator”. ZZZZ Best was the name of Minkow’s fraudulent carpet cleaning business that resulted in his 7-plus year incarceration. Coenen has now removed Minkow’s testimonial from her website, but I just checked and it still appears at the top of page one of her book.

[14] Fact No. 11, page 6.

Alert #175: 4/30/2011

Google Goofs, BBB BS Abates
And Other Random Items of Interest

As an April Fools joke a few years back I sent out an Alert announcing that I had just launched my own M.L.M. company – called FreeLunch International.

http://www.FreelunchInc.com

In spite of the absurdity of the site (listen to the “Grand Pre-Prelaunch Ground Floor Kickoff” call) I received about a dozen angry unsubscribe notices, another dozen facetious requests to join – and six more asking “is this for real?”. One subscriber wrote, quite earnestly, “If it is, you should be ashamed!”. I suppose, technically, she was right.

This reminds me of the April Fools joke I perpetrated on my newsletter subscribers in the early 90s – back when newsletters were made out of paper – where I introduced them to the Alchemy Foundation. AF had discovered, allegedly, a way to turn tin into platinum. For every tin can you send them they’d pay you $4.10, plus 40 cents for every can those you enrolled sent in, down ten levels. Alchemy Foundation’s initials were the first clue, along with all the 4s and 1s in the pay plan. But if that weren’t enough, I borrowed an idea from Sports Illustrated’s 1985 April Fools edition (where they reported on a baseball pitcher that could throw a 168 mph fastball) and spelled out “April Fools” with the first letter of each of the article’s ten paragraphs. To avoid any calls or letters asking how to enroll in the Alchemy Foundation I directed the reader to the bottom of the last page for sign up information. There they found the message, “If it sounds too good to be true, it probably is – April Fools!”. I still received 6 calls asking how to enroll in the Alchemy Foundation.

About four months after my FreeLunch, Inc. website went live I received a couple of solicitations in the mail from Google offering a discount on Google Adwords. But, they weren’t exactly directed to me. They were directed to C. Augie Stein, the CEO of FreeLunch, Inc. (and an homage to friend and MLMInsider.com founder Corey Augenstein), and FreeLunch’s Vice President Bill Spazzle. Apparently, when Google’s web crawling scraper software found my MarketWave website and went in search of a contact name it came across Augie and Bill on FreeLunch’s Company page. I only wish they would have left their post nominals intact (Augie earned an So.B. and Bill achieved the Oc.D designation).

BBB BS Abates

Some of you veteran Alert subscribers may recall an analysis I performed on the Better Business Bureau ratings of M.L.M. companies back in May of 2009.

http://www.marketwaveinc.com/docs/bbbdata(5-09).pdf

http://www.marketwaveinc.com/AudioLibrary/rs/5-INM(3-24-09).mp3
(BBB commentary begins at 1:04:40)

http://www.marketwaveinc.com/AudioLibrary/rs/6-INM(5-4-09).mp3
(BBB commentary begins at 0:53:27)

The point was to expose what appeared to be a shakedown scheme perpetrated by the BBB in an effort to strong arm companies into purchasing BBB memberships. What seemed obvious by this data was that if you paid their “Accreditation” fee, which ranges from $350 to several thousand dollars depending on the size of the company, you could practically be assured of at least a B+ grade, no matter how many complaints were made against the company. An A grade was also rare without paying the fee.

Allegedly, according to the BBB, there were 17 factors (now 16) that go into a company’s grade and accreditation only accounted for 4% of that grade. Even if this were true it made it impossible for any company, even those with zero complaints who have met the highest standards in all other criteria, to receive an A+ grade without paying the accreditation fee. However, based on the above data, the 4% weighting didn’t even appear to be true. Melaleuca received an A grade in spite of having received 307 complaints over the previous 36 months (8.53 per month) and only 39% were confirmed resolved to the customer’s satisfaction (although all complaints were addressed in some manner). So, had nothing else changed other than Melaleuca’s accreditation status this would have dropped their grade to a still sterling A-minus. And how did PrePaid Legal still manage to get a perfect A+ with 250 complaints (6.94 per month) and only 16.4% confirmed satisfactorily resolved? Then there was AmeriPlan, YTB Travel, and Liberty League, all with significantly lower complaint totals and higher confirmed resolved percentages who received the BBB’s lowest possible grade — an F. While some may argue that the latter two examples may have been deserving of a low grade for other reasons (both were facing serious legal challenges back then), there seems to be no rational explanation for the then 53 year old Tupperware receiving an F grade with only 33 complaints (0.92 per month) and 78.8% confirmed satisfactorily resolved. That is, other than Tupperware’s refusal to pay the BBB’s accreditation fee. None of this made any logical sense, and it wasn’t even the most senseless points revealed by the analysis. Perhaps a lower grade was warranted for Ideal Health (now called The Trump Network) and Max International because they allegedly didn’t even respond to the few complaints that were submitted (3 and 1 respectively). But an F? With one complaint in three years? The now expire Fruta Vida (merged with Pro Image) received only two complaints and resolved both, one confirmed satisfactorily — and got an F. And get this… although the age of a company is one of the BBB’s factors that it considers, the then almost 17 year old Neways International had no complaints at all — ZERO — and their BBB profile was emblazoned with a scarlet F!

Then, in November of 2010 ABC’s 20/20 aired a scathing segment exposing the same issues that Alert subscribers were made aware of 18 months earlier. See the 20/20 report HERE. To it’s credit, the BBB responded quickly and, for the most part, appropriately by issuing this statement HERE where BBB president and CEO Steve Cox acknowledged an internal investigation into the Los Angeles area BBB chapter. That’s the one cited in the 20/20 segment for accepting the $425 accreditation payment from, and awarding A- and A+ grades to, the fictitiously enrolled “Hamas” (named after the Middle Eastern terror group) and “Stormfront” (a neo-nazi white supremacy group) respectively. Mr. Cox also announced that the BBB will no longer factor in whether or not a company is accredited when computing their grade.

I performed the same data collection and analysis in December of last year to see how the top 100 M.L.M. companies faired under the new grading system, along with 27 new upstart companies. The results were quite revealing:

http://www.marketwaveinc.com/docs/bbbdata(12-10).pdf

Among the most remarkable aspects of note were companies like PrePaid Legal who, even after this supposed 4% weighted accreditation factor was removed, still managed to receive a perfect A+ grade with among the very highest number of complaints and lowest resolution ratings. Even though being accredited should no longer be a factor, of the 83 non-accredited companies surveyed there were 11 Fs, 7 Ds, 5 Cs, 14 Bs, and 46 As, 27 of which were perfect A-pluses. However, of the 38 accredited companies that were assigned a grade 35 received at least an A-. The lowest grade among accredited companies was the B awarded to Ignite (Stream Energy) — which had amassed 454 complaints (12.61 per month) with a well below average resolution score. I’m wondering… what grade would the BBB have given Madoff Investment Securities had Bernie paid his accreditation fee? I mean, what would an accredited company have to do to warrant an F grade? Or even a C. Be a Nazi terrorist organization?

Although there’s circumstantial evidence that accreditation might still be holding some grades aloft, to their credit the BBB does, in fact, appear to no longer be tethering grades of unaccredited companies to the ground. Of the 18 such M.L.M. companies that previously were assigned grades of C-minus or lower 9 are now graded A-minus or above, including The Trump Network, AmeriPlan, Tupperware and Neways, who all went from an F to an A. MonaVie jumped from a C-minus to an A+ and World Ventures and Isagenix both rose from D-minuses to an A and A-minus respectively. Coastal Vacations, Liberty League, and YTB Travel were Fs, and are all still Fs. Although there are other legitimate factors that may account for the failing grades of these companies, and to relative newcomers Amega Global, CSI (previously Narc That Car), and Global Verge, the Ds and Fs applied to Winalite Health, Rain Nutrition, Qivana, Zija, and Max — who have a total of 15 addressed complaints combined — are mysterious, to say the least. There are two things all five have in common (besided not being accredited). First, the BBB cites “Length of time business has been operating” among the “factors that lowered this business’ rating”. But, Max has been operating since September of 2006. The company For Earth had (as of the 12/10 survey) a vertually identical complaint record and one less year in business, yet earned an A-minus. For Earth is accredited. Max is not. The other “factor that lowered this business’ rating” all five of the above had in common was the “BBB’s concerns with the industry in which this business operates”. The only “industry” all five have in common is network marketing. Of course, if you pay the BBB’s accreditation fee, such as A+ rated Life Plus, Amazon Herb, Life Force, Youngevity, XanGo and several others did, the BBB will no longer have any “concern with the industry in which this business operates”.

The Better Business Bureau’s Baffling, Biased, and Bogus grading system is somewhat improved, but there’s still a lot of work to be done.

DSWA Round Up Celebration

I know it’s late notice, but I’ll be participating in the Table Topic Discussions at the upcoming Direct Selling Women’s Alliance event in Dallas from Thursday, April 28th to Sunday, May 1st. I’ll be speaking on the topic of Compensation Plans Strategies. And yes, if you’re one X chromosome short of a W like me, you are absolutely still welcome!

For more information just click on the DSWA banner at the bottom of the MarketWaveInc.com home page.

Favorite Company Contact Spots Going Fast

If you haven’t voted for your favorite M.L.M. companies yet, please click on the link below. Unlike some online voting campaigns this one doesn’t allow anyone to gang-vote for only their own company over and over. Everyone get’s to submit only one ballot per year, and you must vote for at least three, and no more than 10, companies. The Favorite Company vote page typically attracts several thousand unique visitors every year, and you’ll only need to enroll one good prospect to have your one year listing more than pay for itself. And what other kind of prospect would such a listing produce? After all, they’ll all be folks researching their choices by visiting MarketWave!

To be the exclusive contact for your company’s listing just go to:

http://www.insidenm.com/fun-stuff/top-opportunity-vote/

Then click on your company’s name and sign up. If there’s already a contact listed get your name on the waiting list and we’ll contact you if the spot opens up.

Thanks. And Happy Easter!

Len Clements
Founder & CEO
MarketWave, Inc.

Alert #176: 5/10/2011

USANA Corporate Exodus
Four Members of Senior Management Resign

Usana Health Sciences (NYSE:USNA) publicly announced today that President and COO Fred; CFO Jeffrey Yates; Executive VP of Sales Mark Wilson and Investor Relations Manager Riley Timmer have all resigned their positions to pursue other business endeavors.”

Read the announcement here: http://tinyurl.com/UsanaNotice

Usana promptly promoted from within the company to fill the vacated positions. Kevin Guest was appointed President of North America, Deborah Woo as President of Asia Pacific, G. Douglas Hekking as CFO, and Roy Truett as COO. Dave Wentz, Usana’s CEO, commented, “On behalf of the board of directors and the management team, I want to offer my congratulations and gratitude to these outstanding executives who are taking on greater leadership roles within our company. They are all highly talented and proven executives who have played significant roles in USANA’s growth for many years. USANA’s management team is one of the most experienced in the industry and will continue to grow USANA.” He thanked the departing members of the executive team and wished them well “in their future endeavors.”

Commentary:

Earlier today Usana conducted a live conference call for investors to discuss the shake up in the executive team. Few details were provided other than the resignations were not requested, nor were they due to any unethical activity or major disagreements, and that the remaining members of the executive team were taken by surprise by the resignations. When asked directly what the nature was of the departing executive’s new opportunity, Dave Wentz replied, “They came across an opportunity that they felt they would like to take on. We don’t have specifics. We don’t know details.” Another participant did ask if the company had any non-compete agreements in place with those who departed. The answer was, “No, we do not.”

While we can only speculate at this point, it seems most likely that Cooper, Yates, Wilson and Timmer will be involved in a new network marketing venture. Based on the known facts it’s the only scenario that seems to make sense.

This would not be the first time that Usana has lost experienced members of their senior management to a competitor — or to create a competitor. In 2000 Dallin Larsen, who had been Usana’s VP of Sales since 1991, left to take a corporate position with Dynamic Essentials, and then went on to found Monarch Health Sciences — which metamorphosized into MonaVie.

In July of 2008 Bradford Richardson, their Executive Vice President of Asia Pacific, accepted an offer to be the President of Shaklee International. Richardson joined USANA in December 1997. 

Nor would this the first time a group of executives have left to form a new network marketing company, and the departure of top distributors to pursue such ventures has been fairly common over the past 20 years. This doesn’t necessarily mean there is anything wrong, or going wrong, with the company they departed from. For example, Tahitian Noni did just fine after key members of their management team left to create XanGo, and XanGo did just fine when three of their executives left to help form Qivana. About 18 months after Dallin Larsen’s departure Usana began a run of 23 consecutive quarters of net sales growth in the United States. I could go on.Of course, the anti-MLM critics are already trying to spin this like it’s the death knell for Usana, rather than simply a group of guys aspiring to do their own thing, in spite of Usana having just reported their 70th consecutive quarter of profitability, and all time record quarterly sales in their 10-Q published just two weeks ago.

Usana will be just fine even if Cooper, Yates, Wilson, & Timmer do start their own M.L.M. company and the inevitable migration occurs of those looking to get in on the “ground floor”. But again, this is just speculation. Let’s not start the office pool on what date Usana files their Temporary Restraining Order just yet. I can attest that these gentlemen know what they’re doing. They are very talented and competent managers, and they are also well aware of the current condition of the network marketing industry. That is, in a condition that can ill-afford yet another fracturing of a major, successful company’s distributor base, and the addition of yet another option to the growing glut of B-grade opportunities that are swamping this profession. While we’re a long way from a saturation in demand, the supply of opportunities in the U.S. is far in excess of that demand. While the number of total distributors continues to grow to record highs, they are being spread thinner and thinner across more and more companies thus decreasing the average downline size. What ever was the catalyst to their leaving it must be something pretty enticing.

What ever their intentions are, it will likely still involve M.L.M. — the world’s largest, fastest, although not always most accurate, ready made grapevine. No one keeps a secret in this business for long.

Len Clements
Founder & CEO
MarketWave, Inc.

Breaking News: Troy Dooley just announced (literally as I was about to send this Alert) that Ignite 360 has decided to abandon the MLM model and go direct sales. This is just a couple days after Tru Chocolate did the same thing (Tru Chocolate is not the same company that is now part of Youngevity), as did EIRO Research five months ago, and Xelr8 back in January of 2010. The last major move of this sort previous to that was when Metabolife started selling their products in stores back in 2000 and dumped all their distributors in 2002.

Although this sucks for the reps within these companies, the industry does need more supply-side contraction, for reasons just described. But this will only benefit the industry if those abandoned reps move to another opportunity rather than give up on M.L.M. in disgust. That’s a big if.

Alert #177: 5/19/2011

Industry News & Updates


Industry v. Profession

Before anyone flames me for referring to M.L.M. as an “industry” rather than “profession” (as often happens), let’s get this out of the way right up front: Being an M.L.M. distributor is a profession within the industry of Multilevel Marketing. Just like being an actor is one of several professions within the entertainment industry. If M.L.M. was entirely a profession, not an industry, this would imply M.L.M. company owners, distributors, and those attorneys, trainers and consultants who serve M.L.M. exclusively, are all practicing the same profession. Clearly, they are not. They are all different professions within the more broadly defined industry of M.L.M..

And BTW, I was recently asked why I place periods between the letters in M.L.M. in my Alerts. It’s to prevent spam filters from dumping your Alerts into your spam folder, or completely blocking their delivery. If you haven’t done so already, please “White List” your Alert subscription (simple instructions can be found HERE). This will notify your eMail provider that you wish to receive all Alerts regardless of their content. Unfortunately many eMail servers today flag or block delivery of messages that contain the dreaded acronym M and L and M, or any language that might suggest a reference to our industry (or, your specific profession within it).

Industry Trends

I’ve been employing a propriety algorithm to track the amount of M.L.M. content on the web for 33 months now. This method also identifies general public opinion and attitude trends by counting various words and phrases that are definitively pro or con towards M.L.M. and tracking the ratio. Currently positive commentary on our industry outnumbers the negative by a ratio of 2.06 to one, with a very slight downward trend. However, overall internet content related to M.L.M. continues to climb. Note in the chart below that even after the national unemployment rate began to gradually fall internet chatter related to M.L.M. continued to rise.

MLM Trends Chart

Industry trends are updated monthly and can be viewed on the MarketWave website HERE.

Earn a Substantial Referral Fee

As most of you know, training, speaking, start up consulting, compensation plan design & analysis, and expert witness services are my primaryprofession within this industry. If you refer anyone to me who becomes a client I’ll reward you with 10% of all fees billed. For example, a typical compensation plan design project can run anywhere from $5,000 to $9,000, and an expert witness job will usually bill within the same range. Also, consider sponsoring an “Inside Network Marketing” seminar for your group (we’ll split the profits 50/50).

Favorite Company Contact Listing Fee Going Up!

Due to the popularity of the Contact Listing for those on the Favorite Company Vote ballot, the monthly fee to be the exclusive contact for your company will rise to $12.95 beginning July 1st. If you’re not familiar with the Favorite Company Vote, or Contact Listing, check it out HERE, and please vote. Each listed company only has one contact, first come first served. One company already has over 70 people on the waiting list (and no, it’s not the top one), and two others have more than 25! But if you lock in your $9.95 subscription (auto-billed monthly) or pay annually at $99.95 (soon to be $129.95), you will lock in those rates for as long as you keep your listing active. Those of you who already have active listings will retain your current rate as well (no price increase, ever, as long as you remain active).

And Finally – Monitium

A couple of Monitium reps have written extensive rebuttals to my critical Monitium review (Alert #170), which I am preparing a response to. I’m really trying to have an open mind and give this concept a fair shake. To that end, if you are a Monitium participant please let me know how it’s working for you – good or bad. Please be candid, and include your join date. Let me know if it has been profitable for you, how many member companies you’ve joined, and about what percentage of your downline activated their position in each of those member companies. Also, what percentage of your total income has come from products sold through the member companies and how much from the Monitium bonuses and contests? Even those of you who haven’t joined, let me know what you think. Your comments and identity will be kept strictly confidential.

Thanks. I appreciate your help, and your feedback.

Len Clements
Founder & CEO
MarketWave, Inc.

Alert #1: The Tax People Raided By IRS

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